Testimonials
Read What Patients Say About Our Service
"Compassion, service, and excellence - these values guide Mountain View Urgent Care. We are proud to serve the people of Anchorage."
-Dr. Jon Van Ravenswaay
Mountain View Urgent Care's Patient Testimonials
Awesome Doctor. Dr. Ravensway was straight forward. Particular and listened to me instead of just saying whatever to get me in and out. Heard my medical issue and got me what I asked for with modifications for better results. Quick fast and kind staff, very polite front desk. Great billing with VA.
This Urgent Care takes Medicaid for 1, the staff is wonderful and super helpful. Dr. Vanravensway, and the P.A. LISTENED and tested appropriately for my symptoms. I was ignored at two other entities and these guys prescribed meds appropriate for passing a kidney stone. I passed it two or 3 days later. It would have been a lot more painful without the right medications. The other doctors ignored my symptoms, and told me I didn’t seem in pain enough to be passing a kidney stone, even though I had left work and couldn’t sleep even after a shot of Toradol and 1000 mg of Naproxen. I’m very grateful to have gone there. I wished I would have started there, I wouldn’t have had to miss so much work.
I took my son to Mt. View Urgent Care several months ago for a knee injury. Dr. Ravenswaay figured it out right away with just one xray while it took almost 3 weeks and tons of xrays for two different orthopedic doctors to agree with Dr. Ravenswaay's (correct) diagnosis. I went myself a couple of weeks ago and he and his medical assistant figured out what was going on quickly and sent me straight to the ER where their diagnosis was confirmed. I had so many different symptoms it was quite impressive Dr. Ravenswaay and his assistant were able to come up with an accurate diagnosis without any testing. It was a relief to be heard and I never felt like I was being rushed. I highly recommend Mt. View Urgent Care and Dr. Ravenswaay for your healthcare needs that can't wait for your regular doctor.
I felt welcome as soon as I entered the door. They staff here greeted me as if I was an old familiar friend. They heated up a cup of water so I could make my tea. There was a lil bit of a wait but they made me feel so welcome I did not mind, but the Dr's exam for my physical was very thorough, discreet and well thought through. He asked and answered many questions with no fear of judgement or reprisal, and safe around him, his nurses and clerical staff here. I would highly recommend it as a walk in like I did the first 2x I came here but made an appointment today and they were able to fit me in nice and easy. Excellent customer service and just good kind, caring people here.
I was blown away by the great customer service I received not only from the front desk but from the doctor as well. I came in concerned that I may have pink eye. The doctor was very professional while examining my eye and even asked about a separate issue he saw and prescribed me something for that as well. He got me a note for my job and both him and the staff there were amazing. This is the place to go. I’ve been to multiple urgent cares and I’d recommend this one 1000 times over.
I was highly satisfied with my visit, the team was very polite, took the time to listen to my concerns, and made it a easy in and out transition. They took care of all my needs and made sure to always come back and check on me. If you ever need to go to an Urgent Care this is perfect one for you in Mountain View.
Dr. Jon Van Ravenswaay is awesome doctor, very nice, friendly and really care his patients. I am a heart patient and many times I had gout on my foot, he would take his time and call me at my home to check on me see how I am doing. No other doctors ever make efforts to do what he does. He is the best doctor I have ever meet. Thank you Dr. Ravenswaay. I am currently in Taiwan but once I return to Alaska I will stop by to visit you.
My children & I have been so impressed the last few years with the amazing level of professional care provided by Dr. Jon Van Ravenswaay, Dr. Gregory Higgins, their delightful Receptionist Jessica, and wonderfully helpful & efficient Staff. By far, our favorite Medical Clinic ever!!💛🌞💛
I will recommend this urgent care to anyone who doesn't want to wait in line for covid testing and or the normal routine of a check up. They are very kind, intellectual, respectful and detail oriented. I praise they keep up the good work at treating everyone with the same kind of courtesy. Came here to get tested today for Covid-19, they excused me for a couple days at work while I await my pending results. Thank you for being in Mountain View. Tbh they move faster than the ER and the Lousac Location. 5 stars for you and your staff!! God bless and happy holidays!!
Dr.Van Ravenswaay was an amazing help! He was very knowledgeable, patient and answered all of my questions about my health concerns. He went the extra mile to ensure that I received proper care. He even called me back to follow up after doing some more research about the questions I had. I’ve never had a doctor who was so kind, humble, and helpful.
All of the staff nurses and the doctor are absolutely top notch. I just came from Hawaii and they took care of my pregnant girlfriend and I. Extremely friendly and helpful in every way. Very light atmosphere and everybody working had a really good attitude. I highly recommend coming here for any medical issues.
I am in town on business travel when I rolled my ankle and couldn't apply any weight on it the following day. Concerned I had a serious sprain or fracture, I let Google reviews steer me to the closest urgent care with the highest reviews and I was not disappointed. As other reviewers noted, all staff were attentive and friendly, and the doctor is top-notch. I was given the treatment and medical equipment needed to make me feel exponentially better than when I walked in. Don't let the outside fool you; the cleanliness, design, and equipment inside doesn't match the exterior (I mean that in the best way possible). Thank you for great experience overall - I don't wish an urgent care visit on anyone but will easily recommend you to anyone in need.
Fantastic medical attention from Dr. Ravenswaay. He is so knowledgeable and kind. He listens and diagnoses very quickly and is able to do to tests in the office fast. Kim the nurse had me in and out of the office with a prescription in about 30 mins. Appreciate all the staff there. Thank you.
One of the best urgent care I have been too. He does his best to ensure your health. The doctor even checks in with his patients to make sure you are ok. He does a great job at making referrals out side of his establishment to make sure you still receive the best care, along with checking in to make sure the facility he referred you to has provided help. He has great honesty if he is unable to provide he will say so instead of having you waste your time. This place is the definition of an urgent care. I highly recommend this facility.
I have been here several times. The staff is amazing and Dr. Ravenswaa always goes above and beyond. The Doctor has personally followed up with me several times as well as front desk, Jessica. Most Doctors dont go above and beyond to follow up with their patients. Thank you Mt.View Urgent Care!
I am super impressed! The place was clean and comfortable. The staff were super friendly and helpful. Dr. Van Ravenswaay was fabulous. He didn't rush through the exam. Even though the clinic was not busy when I was there, I felt like Dr. Van Ravenswaay would have taken the time to listen and really heard me out even if it was busy. I feel like I received quality medical care! I highly recommend it. If I have an immediate medical need in the future, I plan to go back to Mountain View Urgent Care.
Mountain View Urgent Care provided the most positive experience I've ever had a clinic or hospital. The staff was friendly and professional, I was seen immediately, and they have flexible payment options! Dr. Ravenswaay seems to genuinely care about his patients and enjoy his work. This is the only clinic I will go to from now on.
This place is AWESOME. Dr. Van Ravenswaay and his staff have became more like family. All so helpful friendly and always trustworthy. I wish Dr. Van Ravenswaay and his crew would just become a family doctor office/urgent care. Not only is he good to my family but he has been good to the community here in Mt View. We need more doctors like him always taking and going the extra mile for his patients. I use to have trust issues with taking a doctor's opinion but since day one with Dr. Van Ravenswaay I don't have that issue any more. Thank you Mt View Urgent Care family for ALWAYS being the best.
I came in for a bad insect bite on my nose today. It started swelling and giving me headaches. The staff was amazing! They got me in right away. Dr. Ravenswaay is very knowledgeable. I have dealt with this urgent care before and they are fantastic. If you live in Anchorage I highly recommend you go here before going anywhere else. Wait times are not long at all.
My visit here was easily the best visit to an urgent care I’ve ever had. The staff were super helpful and friendly. Dr. Van Ravenswaay struck me as being a very well experienced and caring doctor, seems like someone you can really trust and his assistant Kalea was very kind and gentle, made me comfortable. I highly recommend this place!
My wife and I were extremely impressed and pleased with the quality of care and professionalism demonstrated by Dr. Ravenswaay. The office was very clean and had a warm, inviting atmosphere. Dr. Ravenswaay was very articulate and competent, and throughout the procedure made sure that we felt comfortable in all aspects. He displayed excellent bedside manner, and was great with our kids, as they were present with us. We will definitely be returning for any of our medical needs, and we highly recommend Mountain View Urgent Care. Complete 5 star rating!
I went to one urgent care they told me I had the flu 8 days later after not being able to eat I went to mountveiw urgent care I found. I Found out that I had walking pneumonia . The doc was very nice he listen to me and as he was seeing what was wrong with me. he put me on a breathing treat ment and he took exrays the communication was great. After The Visit I was able to eat for the 1st time in 8 days. After seeing him for a phew visit I became comfortable so I made him my main doctor. When I have questions he always their for me . And when I walk in he always see me right away. That's what a doctors all about!!! And when it comes to his staff they are great!!! And now I take my kids their if they have any problems. I do recommend this place highly. So all the got to say is thank you doc in staff and to me their more than just that. Name of place is mountain view Urgent care. Don't have no white coat syndrome their laugh out loud
I had a stellar experience at Mountain View Urgent Care. The staff were kind and extremely accommodating, the process was fast and painless (except for the throat swab, that was uncomfortable), and Dr. Jon Van Ravenswaay was happy to answer all of my questions. These guys went above and beyond to help me out at the end of a tough day. 9 out of 10 (just because of the painful throat swab...)
Dr Ravenswaay was simply amazing! I done the online Dr's visit just needing some refills on my meds. I'm in Anchorage from Ga and ran out. He was so attentive and nice. If I wasn't going back home this would definitely become my regular Dr's office. Even the staff were so helpful and kind. So greatful I found them. Highly recommend. Wish my dr in ga was more like this dr!
My brother and I were on a bucket list trip to Alaska. Unfortunately, my brother left his blood pressure medicine in his luggage which did not make it to Alaska. We had spent two night in Denali and were traveling by bus to Seward. My brother developed a severe headache the day we were traveling to Seward. During a lunch stop in Anchorage , we rushed to Mountain View Urgent Care. The staff immediately took my distressed brother in for treatment. Felicia took me in her truck to pickup his blood pressure medication while Dr. John and caring staff treated my brother. Because of the kindness of Dr. John and staff my brother and I managed to catch the bus to pickup Seward and enjoy our vacation. I wish every town had a Mountain View Urgent Care with the same outstanding doctor and staff...thank you all for exceptional customer service.
